About Us
PT. Sukacita Mitra Mahakasih was established on May 21, 2024, as an extention of CV. Artha Mega Perkasa, an HVAC applicator company that has been established since several years ago, with over 2 decades industry experience.
The company name “Sukacita Mitra Mahakasih” reflects the values it aims to instill and embody in every aspect of its business. “Sukacita” depicts happiness and joy, serving as the foundation for building a positive atmosphere. “Mitra” signifies the importance of cooperation and close relationships between the company and its customers, business partners, and the community. “Mahakasih” carries the meaning of great love and compassion, serving as the basis for interactions filled with care and concern.
Thus, the company’s goal is to create harmonious and close business relationships, underpinned by joy, cooperation, and great love in every interaction with all stakeholders involved.
VISION
To become a leader in the HVAC industry by providing innovative and high-quality solutions, while promoting the well-being and happiness of our customers.
Mission
1. Delivering the best HVAC solutions with the highest quality standards, ensuring the comfort and well-being of our customers.
2. Prioritizing customer satisfaction through professional, friendly, timely, and integrity-driven service.
3. Continuously innovating in the development of HVAC products and services to meet the evolving needs of customers.
4. Prioritizing sustainability by introducing environmentally friendly technology and responsible business practices.
5. Becoming a reliable partner for customers in planning, installing, and maintaining their HVAC systems.
6. Building strong and mutually beneficial relationships with suppliers, contractors, and other business partners.
7. Providing ongoing training and development for our employees, so they can deliver the best service to customers.
8. Being an active member of the local community, providing positive contributions and supporting social and environmental activities.
Our company logo features three gusts of wind that is representing three founders, and a hexagon, symbolizing the 5Ps (Product, Price, Promotion, Place, People) plus IS (Sustainability).
1. Product: PT. Sukacita Mitra Mahakasih offers top-quality HVAC products designed for maximum comfort and energy efficiency.
2. Price: Competitive pricing reflects product value, considering reliability, efficiency, and customer benefits.
3. Promotion: Emphasizing values of caring coolness, joyful service, and sustainability commitment through diverse marketing channels.
4. Place: Products available through direct and distribution channels, with strong emphasis on after-sales support.
5. People: Dedicated team equipped with skills and knowledge for exceptional customer service.
6. Sustainability: Committed to eco-friendly practices, including green technologies and energy efficiency focus.
Customized HVAC System Planning and Design:
Our team works closely with
clients to understand their unique requirements and design HVAC systems that perfectly fit their needs. Whether it’s for residential, commercial, or industrial spaces, we ensure that every aspect of the HVAC system is tailored to deliver maximum comfort and efficiency.
Professional Installation by Trained Technician Teams
Our highly skilled technicians handle the installation process with precision and expertise. From selecting the right equipment to ensuring proper placement and configuration, we guarantee a seamless installation experience that meets the highest standards of quality and safety.
Routine Maintenance and Repairs for Optimal HVAC System Performance
We offer comprehensive maintenance plans to keep HVAC systems operating at peak efficiency year-round. Our scheduled maintenance services include regular inspections, cleaning, and tune-ups to prevent breakdowns and prolong the lifespan of the equipment. In case of any issues, our experienced
technicians are available for prompt repairs to restore the system to optimal performance quickly.
Consultation and Technical Support Services:
Our team provides ongoing
support and guidance to clients, offering expert advice on HVAC system selection, optimization, and troubleshooting. Whether it’s answering technical questions, providing recommendations for upgrades, or addressing concerns,
we are committed to delivering exceptional customer service and ensuring complete satisfaction with our solutions.